Welcome! This user manual provides essential guidance for the E300 series printers, covering setup, operation, and troubleshooting for administrative users.
The E300 series, like the PT-E300 label maker, offers versatile printing solutions. Product specifications and content within this manual are subject to change.
What is the E300 Series?
The E300 Series encompasses a range of thermal receipt printers, specifically models like the SRP-E300 and E302, designed for diverse commercial applications. These printers excel in point-of-sale systems, offering reliable and efficient printing capabilities. As highlighted in available documentation, the series supports both standard and specialized label printing, mirroring functionality found in devices like the Brother PT-E300 label maker.
This series is known for its compact design and ease of integration. The user manual details features like Bluetooth connectivity, enabling wireless operation with host devices. However, note that Bluetooth communication may restrict access to certain printer settings and menu navigation.
Target Audience for this Manual
This user manual is primarily intended for administrative personnel and technicians responsible for the installation, configuration, and maintenance of the E300 Series printers. It caters to individuals needing detailed instructions on setup, driver installation, and troubleshooting connectivity issues – whether USB or Bluetooth related.
While designed for technical users, the manual also provides guidance for general operators. It covers basic operations like paper loading and understanding the control panel. Referencing the macOS user manual is suggested for specific operating system configurations, ensuring optimal performance and functionality.

Getting Started with Your E300 Printer
Begin by carefully unboxing your new E300 printer! This section details initial setup, driver and software installation, and connecting via USB or Bluetooth.
Unboxing and Initial Setup
Carefully unpack your E300 printer and verify all components are present. The box should contain the printer unit, a power cord, and potentially a USB cable, depending on the model. Remove all protective packaging materials.

Place the printer on a stable, level surface with adequate ventilation. Connect the power cord to the printer and a suitable power outlet. Do not power on the device yet! Ensure the area is free from dust and debris. Refer to the included quick start guide for visual aids. Initial setup is crucial for optimal performance and longevity of your new E300 printer.
Installing Drivers and Software
Before connecting the E300 to your computer, install the necessary drivers and software. Download the latest version from the manufacturer’s website, ensuring compatibility with your operating system (macOS or Windows).
Run the downloaded installer and follow the on-screen instructions. The installation process may include selecting the desired printer features and components. For macOS users, consult the user manual for specific guidance. A successful driver installation is vital for seamless communication between your computer and the E300 printer.
Connecting to a Computer (USB/Bluetooth)
For a USB connection, use a standard USB cable to connect the E300 printer directly to your computer. The system should automatically detect the printer and initiate driver installation if not already completed.
To connect via Bluetooth, ensure Bluetooth is enabled on both your computer and the E300 printer. Pair the devices following the printer’s instructions; note that Bluetooth communication may prevent access to the Menu settings. Refer to the user manual for detailed pairing steps and troubleshooting.

Basic Printer Operations
Essential functions include powering the printer on/off, loading paper and label stock correctly, and understanding the control panel for basic operation and settings.
Powering On and Off
Powering On: Ensure the printer is connected to a stable power source. Press the power button, typically located on the front or side panel. The power indicator light will illuminate, signifying the printer is initializing. Allow a few moments for the printer to complete its startup sequence before attempting any operations.
Powering Off: To power down the E300 series printer, press and hold the power button for approximately two seconds. The power indicator light will turn off, confirming the printer is safely shut down. Avoid disconnecting the power cable while the printer is actively printing.
Loading Paper and Label Stock
Preparation: Before loading, ensure the paper or label stock is compatible with the E300 series printer. Fan the stack to prevent sheets from sticking together. Open the paper tray or label compartment, usually located at the front or top of the printer.
Loading: Align the paper stack neatly within the tray guides. Adjust the guides to fit the paper width snugly, but not too tightly. Ensure the paper feeds smoothly. Close the tray securely. Incorrect loading can cause paper jams, so double-check alignment.
Understanding the Control Panel
Overview: The E300 series control panel facilitates printer operation and settings adjustments. It typically includes buttons for power, feed, and menu navigation. An LCD screen displays printer status, settings, and error messages.
Navigation: Use the directional buttons to scroll through menu options. The ‘OK’ or ‘Enter’ button confirms selections. The ‘Cancel’ or ‘Stop’ button returns to the previous screen or halts printing. Note that Bluetooth communication may restrict menu access. Familiarize yourself with these controls for efficient operation.

Printing Fundamentals
Initiating prints from a computer is straightforward. The E300 series supports direct printing and offers options for high-quality photos and customized printer settings.
Printing from a Computer
Connecting your E300 series printer to a computer enables seamless document and image printing. Ensure the correct drivers and software are installed for optimal performance, as referenced in the user manual.
Once connected via USB or Bluetooth, select the E300 series printer from your computer’s printing options. Remember that during Bluetooth communication, accessing the printer’s Menu settings may be restricted.
Verify the selected paper type and size match your document requirements. Utilize the printer utility for advanced settings and to maximize printing quality. Refer to online resources for detailed instructions.
Printing Photos
The E300 series allows for vibrant photo printing directly from your computer. Access photo printing options through your computer’s printing dialogue box after establishing a connection, as detailed in the user manual.
Select high-quality photo paper for optimal results. Adjust print quality settings to prioritize detail and color accuracy. Explore options for borderless printing to maximize image size.
Utilize the printer utility to fine-tune color profiles and enhance image clarity. Remember to consult the online manual for guidance on achieving the best possible photo prints.
Print Quality Settings
The E300 series offers adjustable print quality settings to balance speed and detail. Access these settings through the printer’s control panel or printing preferences on your computer, as outlined in the user manual.
Options typically include draft, standard, and high-quality modes. Higher quality settings consume more ink and print slower, but produce sharper images and text. Experiment with different settings to find the optimal balance for your needs.
Refer to the manual for specific recommendations based on the type of media you are using.

Advanced Features and Settings
Explore Bluetooth connectivity options and customization features detailed in the user manual. Firmware updates ensure optimal performance of your E300 series printer.
Bluetooth Connectivity Troubleshooting
Experiencing Bluetooth issues? This section offers solutions for establishing a stable connection with your host device. Remember, when the printer is actively communicating via Bluetooth, accessing the Menu settings mode is temporarily unavailable.
First, ensure Bluetooth is enabled on both the printer and your computer or mobile device. Verify the devices are within range. If pairing fails, try removing the printer from the device’s Bluetooth list and re-pairing. Consult the complete user manual for detailed step-by-step instructions and further troubleshooting tips.
Menu Navigation and Customization
Explore the E300’s capabilities! The control panel allows access to a range of settings for customizing your printing experience. Navigate through the menu using the directional buttons and select options with the ‘OK’ or ‘Enter’ button.
Within the menu, you can adjust printing parameters, configure Bluetooth settings, and perform maintenance functions. Refer to the comprehensive user manual for a detailed explanation of each menu item and its corresponding settings. Customization options enhance functionality and tailor the printer to your specific needs.
Firmware Updates
Keep your E300 optimized! Regularly updating the printer’s firmware ensures optimal performance and access to the latest features. Check the manufacturer’s website for available updates and detailed instructions. The user manual may also provide guidance on the update process.
Firmware updates often include bug fixes, improved compatibility, and enhanced security. Carefully follow the instructions during the update process to avoid any interruptions or potential issues. A successful firmware update maintains the printer’s reliability and extends its lifespan, ensuring a seamless printing experience.

Troubleshooting Common Issues
Resolve problems quickly! This section addresses frequent concerns like paper jams, connectivity problems, and print quality issues, referencing the user manual.
Paper Jams
Addressing Paper Jams: Encountering a paper jam requires immediate attention to prevent potential printer damage. First, power off the E300 printer before attempting any removal. Carefully open the designated access panels – consult your user manual for specific locations. Gently extract any jammed paper, avoiding tearing, as small fragments can cause further issues.
Ensure all paper debris is removed before reloading fresh paper stock. Verify the paper guides are correctly adjusted to the paper size. Improperly aligned guides contribute to frequent jams. If jams persist, consult the detailed troubleshooting section within the comprehensive user manual for advanced solutions.

Connectivity Problems
Resolving Connectivity Issues: If your E300 printer experiences connectivity problems, begin by verifying the USB or Bluetooth connection. Ensure cables are securely connected and undamaged. For Bluetooth, confirm the printer is in discoverable mode and paired correctly with your device – refer to the user manual for pairing instructions.
If using a computer, reinstall the latest drivers and software. The manual details driver installation procedures. Remember, when the printer is under Bluetooth communication, it cannot enter Menu settings mode. Check for interference from other wireless devices. If problems persist, consult the user manual’s troubleshooting section.
Print Quality Issues
Addressing Print Quality Concerns: Suboptimal print quality with your E300 printer can stem from several factors. First, verify you’ve selected appropriate print quality settings within the software – the user manual details these options. Ensure you’re using compatible paper or label stock. Regularly cleaning the printer, as outlined in the maintenance section of the manual, is crucial.
Check for clogged nozzles or debris. Electronics, like printers, are prone to issues; consult the user manual for specific troubleshooting steps. If problems continue, consider a firmware update, detailed within the manual.

Maintenance and Care
Regular maintenance ensures optimal performance. The user manual details cleaning procedures and consumable replacement, vital for longevity and consistent print quality.
Cleaning the Printer
Routine cleaning is crucial for maintaining peak performance of your E300 series printer. Always power off and disconnect the printer before commencing any cleaning procedures, prioritizing safety. Use a soft, lint-free cloth lightly dampened with distilled water to gently wipe the exterior surfaces.
Avoid abrasive cleaners or solvents, as these can damage the printer’s finish. For internal components, refer to the detailed instructions within the user manual. Carefully clean the print head according to the specified method to prevent clogging and ensure consistent print quality. Regular cleaning extends the printer’s lifespan and minimizes potential issues.
Replacing Consumables
Maintaining optimal print quality requires timely replacement of consumables. The user manual details specific procedures for replacing items like label tape for the PT-E300 or thermal paper for receipt printers (SRP-E300). Always use manufacturer-approved consumables to avoid damage and ensure compatibility.
Carefully follow the illustrated steps in the manual to correctly install new supplies. Incorrect installation can lead to printing errors or printer malfunction. Dispose of used consumables responsibly, adhering to local regulations. Regular replacement guarantees consistent, high-quality output from your E300 series printer.

Safety Information and Specifications
Caution: Electronics are prone to issues. Review important safety precautions within this user manual before operating the E300 series printer.
Important Safety Precautions
Read all instructions carefully before operating the E300 series printer. To prevent electrical shock, do not expose the printer to water or excessive moisture. Ensure the power cord is securely connected and undamaged.
Never attempt to disassemble or repair the printer yourself; refer servicing to qualified personnel. Avoid placing heavy objects on the printer or obstructing ventilation.
Always disconnect the power cord before cleaning or replacing consumables. Use only approved accessories and supplies. This printer, like all electronics, requires careful handling to ensure safe and reliable operation, as outlined in this user manual.
Technical Specifications of the E300
The BIXOLON SRP-E300-E302 is a thermal receipt printer. While detailed specifications vary by model (TS302, TS304, etc.), the E300 series generally supports Bluetooth connectivity for wireless printing.
This printer is designed for reliable operation, but product specifications are subject to change without prior notice, as detailed in the user manual. It’s crucial to consult the specific model’s documentation for precise details regarding print resolution, paper width, and communication interfaces.
Refer to the manual for complete technical data.















































































